Returns - 60 Day Return Period
LEDandDriver has a 60 day return window from when the product was delivered. For an item to be eligible for a return, the item must be unused and in the same condition that you received it in. This includes original packaging and accessories.
To start a Return, please contact our customer service team via email or phone. If approved you will be given an RMA number and instructions on how to ship the item back. We are not responsible for any lost or damaged items during the return shipping process. It is up to the customer to ship the items back to LEDandDriver for a refund. We reserve the right to charge a restock fee. This will be disclosed at the the start of the RMA process. The standard restock fee is 10%.
Refunds will be given within 5 business days of an item being returned as long as they have been deemed in good condition and unused. This includes the wiring of ballast and drivers.