Rates
Shipping is calculated at time of checkout. Shipping is calculated based off of the number of products purchased, size and weight. Shipping insurance may or may not be added to the shipment based on the value of the shipment. Signature service as well as expedited shipping is available; international shipping is available. Some orders will constitute being shipped "Freight Paid" meaning no cost to the end user in terms of shipping or freight.
Carriers Used
Depending on size, weight and destination any of these carriers will be used: United States Post Office, Fedex and UPS. For LTL shipments, the least expensive carrier facilitating the shipment in a timely manner will be selected.
Shipping Problems
We pride ourselves in our capacity to ship many orders in a day and that they are pick correctly and packaged sufficiently. We have been shipping lightbulbs and ballast since 1964 and have learned a thing or two about shipping them. If a problem does arise please reach out to us as soon as you can so we can best resolve the situation.
If the shipment is confirmed by the shipping company as delivered to the address provided by the customer, and the shipment reported missing or damaged, the responsibility of the shipping claim falls to the customer.